Privacy Policy

Effective Date: 18-04-2025

Tekanny ("we", "our", or "us") provides services using the WhatsApp Business Cloud API provided by Meta Platforms, Inc. This Privacy Policy describes how we collect, use, and protect information exchanged through WhatsApp communication.

1. Information We Collect

When you interact with our business via WhatsApp, we may collect:

• Your phone number
• Messages and media you send us
• Metadata (timestamps, delivery status, etc.)

2. How We Use Your Information

• To respond to your inquiries and provide customer support
• To improve our services
• To comply with legal obligations

3. Data Sharing

We do not sell or rent your personal information. We may share data with:

• Authorized third-party service providers under confidentiality
• Regulators or law enforcement if required by law

4. Data Security

We use industry-standard measures to protect your information. However, no method is 100% secure.

5. Your Rights

You may contact us at any time to request access, correction, or deletion of your personal information.

6. Contact Us

Email: [email protected]